A major component of the order fulfilment
process is e-commerce returns logistics since the customers would have easily
demanded this service. As well as in every other business, where people buy
goods online and then decide that they do not need them anymore, the question
of delivering the return also raises the question of how it can be done,
whether it is restocking of products, or refunds for the products that have
been bought online. Benefits of third party warehousing and fulfillment
play a crucial role They will do a lot of things, including;
Advantages
of Outsourcing Third-Party Warehousing & Fulfillment
The use of third-party logistics
companies for fulfillment and warehousing has been proven to have various
advantages for e-commerce firms. First and foremost, certainly one of the
biggest benefits of using it is the possibility to save money. Being responsible
for warehousing and order fulfillment entails a significant capital outlay on
facilities, employees and equipment. At the same time, third-party providers
help businesses shed such fixed costs on their savings for such obvious
advantages as superior infrastructure and increased scale economies.
Further, the order
fulfillment process also provides flexibility and
scalability in supply chain management. This means that the organizations can
be able to open up more lines in the particular business or make readiness for
the high season without having to acquire other resources.
The
Order Fulfillment Process
Ecommerce returns logistics can be described as a flow chart which includes several stages that
starts from a customer placing an order until the delivery of a product. It
includes:
Receiving: Returns products to the
supplier and keeps them for other orders to be made in the future.
Processing: As noted above, when the
customers place an order, it is forwarded to the fulfillments centers where
stocks are picked, packed and sent for shipment.
Shipping: The customer’s order is then
delivered to them using the cheapest and fastest method of transport.
Returns: Should the customer return the
product, then it goes through the same process of processing, restocking or
refunding which us the fulfillment cycle.
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