Why Do You Need an E-Commerce Fulfillment Company for Reverse Logistics?

If you are opening an online store, you must understand that unlike the traditional modes of shopping and buying, your customers will not have the advantage of seeing their purchase before the order gets delivered. At the same time, there can be a bunch of reasons for them to return the order and either exchange it for a different product or get a refund back. To make the process of reverse logistics as simple as possible it is time you took the help of the order fulfillment centers in India and make returns seamless for your customers. Read on to find out the top three reasons why you need an eCommerce fulfillment company for reverse logistics.

order fulfillment centers in India

Scheduled Pickups from the Customer’s Doorstep: The basic idea behind online shopping is that your buyers can purchase everything they need and shop to their heart’s content from one location and do not have to go out. The biggest advantage of 3rd party logistics companies is that they allow direct order pickups from the doorstep of their home, office, or whichever address they prefer. Not only do they not have to face any complications or exert extra effort for returning a product, but they can also schedule the order pick-up as per their convenience. 

Boosted Sales Based on Enhanced Customer Experience: When your customers are happy, your sales increase which automatically results in bigger profits. The 3rd party logistics companies enhance your customer’s shopping experience through easy returns and coherent return policies which helps in maximizing sales and bringing in more revenues. 

You Can Choose What Happens to The Returned Order: What makes ecommerce fulfillment companies an absolute need of the hour as far as reverse logistics is concerned is that you as the client can decide whether they want the returned order in the warehouse or whether you want to dispose of it. You could also choose whether you want the border to be inspected and discarded or shipped to a specific location. 



3 Ways to Optimize the Reverse Logistics Process Provided by Logistics Fulfillment Companies

Reverse logistics refers to the order return process that is actually a very important part of the supply chain. A buyer could want to return an order for several different reasons and if your company cannot offer them the reassurance, they could easily exchange the product or get a refund, which might be a huge blow to your brand’s success. The fulfillment centers in India apply certain techniques to optimize reverse logistics that help your customers to return an online purchase from the comfort of their home. Here are the top 3 strategies that a fulfillment logistics company implements to optimize reverse logistics operations.

top fulfillment centers in India

Automated Redesigned Reverse Logistics: Technological advancements can create a huge advantage if you implement the available tools and technical help properly. With a redesigned, automated reverse logistics workflow, your customers can not only return the order but also track every aspect of the process. This means that they will be well-informed about the time and date of the pick-up which can be scheduled as per their choosing and even get a comprehensive idea about returns or exchanges. In fact, fulfillment logistics companies could even bring down warehousing and inventory management costs to a minimum through automation and proper planning. 

Clear Return Policies: If you want to guarantee a loyal customer base, setting down your return policies as coherently as possible without little to zero scopes of confusion are another strategy that could work like magic. The reverse logistics services offered by the top fulfillment centers in India pay particular attention to this aspect which finally results in easy returns and high content customer pool. This is particularly applicable to the refund policy as otherwise there might be a misunderstanding related to the time required and the method of refunding. 


Integrated Outbound Shipments with Reverse Logistics: Lastly, if you are incorporating the returned orders with the outbound shipments, it can reduce the expenses necessary for transportation and shipping. The logistics fulfillment company could easily pick up the returned orders while delivering fresh online purchases without spending extra resources in the process. This strategy has helped a lot of brands up their game, and stay ahead of the competition in their respective industries.

Order Pick, Pack, and Packaging Fees– How Fulfillment Companies Charge Their Customers

Fulfillment center are integral to e-commerce. It is they who take up the maximum load on the part of the manufacturing company to ensure that the orders and the shipments are on time and maintain customer satisfaction that ultimately benefits both of the parties involved– the seller and the buyer. While expenses like inventory storage and initial set-up costs are taken into account before a fulfillment center is hired, factors like order pick and pack costs, box and packaging fees, and custom labeling expenses might get overlooked simply because they are the responsibility of the fulfillment companies and you just have to pay the fees on time. However, these financial aspects must be factored into your budget otherwise it can get tricky to keep up your profits. Let's take a quick look at what these expenses are.

fulfillment companies

Order Pick and Pack: Once an online order has been placed, the information is sent to the fulfillment center where the online purchase is stored as a part of the inventory. The employees at the third-party logistics center are going to go through the entire inventory to carefully pick up the order, pack them into proper packaging units and then ship them to the buyer’s address. Now order picking and packing are billed separately. Every product in the inventory is shipped through this process and is charged individually.


Packaging Fees: One of the main objectives of fulfillment services is that the inventory does not sustain any damage. This means that unless the orders are packaged properly, they run the risk of getting broken and destroyed. This is why fulfillment companies take utmost care while boxing and packaging each product. Box and packaging fee does not get covered by the expenses for order pick and pack and therefore you must remember to take into account the charges for packaging. 

3 Initial Expenses You Need to Remember Before Hiring a Fulfillment Center

Fulfillment center are crucial in the present economy. From placing orders and delivering them to your doorstep to returns and invoices— the fulfillment centers do it all. Most importantly they handle the fulfilment warehouse usa requirements for the sellers that relives the selling party from the massive load of storage and invoicing. If you are planning to set up your own fulfilment USA, there are three initial factors that you need to remember.

Fulfillment center

Initial Set-up Cost: Before you jump in on the project, remember that fulfillment centers need a considerable initial set-up cost. The same applies if you are planning to hire a fulfillment warehouse for your business. The initial set-up cost includes the expenses for transferring and shifting your inventory to the fulfillment warehouse and the service charges of the third-party logistics company. You will also have to link your account with the fulfillment center to ensure that the orders are properly tracked and managed.

Inbound Shipping Cost: As mentioned before, the very first thing you need to take into account while parenting with a fulfillment center is the inventory shipping cost. You will have to transport all the manufactured products from your storage unit to theirs and this process will take time and money. On the bright side, once you have completed all the payments and successfully shipped your inventory, you can relax and let the fulfillment center do its job.


Intake Fees: after the inventory has been shipped, the fulfillment center is going to ask for an intake fee for accepting your inventory. You can be charged either on an hourly basis or the fulfillment center can offer you a flat rate. Do your calculations right because sometimes choosing the hourly rate keeps your expenses low, especially if you have a smaller number of goods to ship and warehouse.

Top Three Benefits of Hiring 3pl Fulfillment Companies for Your Business

3pl fulfillment companies are integral to the process of online order fulfillment. If you own a business with a fully functional eCommerce page it is time you took the help of the top fulfillment centers in India to make the process as simple and cost-effective as possible. From inventory management and transportation to network and route optimization and selecting the most beneficial shipping methods, the logistics fulfillment company offer several advantages that are going to keep you a step ahead of the competition. Here are the top three benefits of partnering up with a 3pl company. 

logistics fulfillment company

Experience and Expertise: The employees and the professionals working at the top fulfillment centers in India have been in the field for a substantial period to understand the market trends as well as the different aspects of supply chain execution and help their clients make the most from the partnership. The experts are specially trained to design and develop management software systems along with streamlining the manual labor required quickly and efficiently. 

Scalability Of the Market and Strategizing: The market which essentially comprises your customers is constantly changing. Strategies and techniques that were believed to be the ultimate previously might not be as advantageous now. The logistics fulfillment companies help you determine the rises and drops in the market and accordingly plan ahead of time while offering maximum customer satisfaction simultaneously. They not only ensure the proper functioning and management of the supply chain but also keeps investments to a minimum with maximum profits for their clients.  

Comprehensive Cost Reductions: By effective management of inventory, transportation, warehousing, and modes of shipping, the 3pl fulfillment companies can help their clients reduces the costs involved in the different aspects of order completion massively. By implementing the latest technologies and through well-established relationships with the delivery agencies, they can cut down on overall expenses by a huge margin. 

The Three Challenges Faces by E-Commerce Fulfillment Centers in India

The top fulfillment centers in India play a vital role in the process of order completion, particularly for brands and companies with an eCommerce page or website. They not only ensure their clients can fulfill the expectations of the buyers but are also crucial for customer satisfaction and increasing the reach of the business concerned. However, there are certain challenges that the eCommerce fulfillment centers in India have to face during the process.

top fulfillment centers in India

Demand And Supply Planning: Demand and supply planning is one of the most complicated yet important aspects of any business venture. Since the costs involved in the business are heavily affected by the production and the sales, demand planning is an issue many 3rd party logistics providers have to face to avoid issues like dead stocking and understocking. Besides, if a product gains popularity but its production and storage cannot keep up with the demand, a gap gets created in the order completion process which can end up being a stumbling block for the clients.

Planning The Logistical Aspects of The Order Fulfillment: When an order gets shipped, there are several attributes of the shipping process that must take top priority. The method of shipping, the routes taken for the order to reach the customers, the time involved as well as ensuring that the ordered product does not get damaged are vital logistical aspects every ecommerce fulfillment services India must plan and design accordingly. With delays and damaged products, the client’s company runs the risk of a bad reputation and that can directly affect the revenues and sales. 

Executing The Overall Supply Chain: The supply chain covers all the components of the order completion process, starting from the acquisition of the raw materials to the final order delivery at the right address. Even with tremendous planning, issues like inventory running out of stock, damaged or broken goods, and wrong orders are challenges often faced by the third party logistics providers. This is why the execution of the supply chain is as important as planning. 

Identifying the role of third-party logistics

The term 3rd party logistics companies describe the outsourcing of ecommerce logistical operations, such as inventory management, warehousing, and fulfilment. By providing ecommerce retailers with the infrastructure and tools to automate retail order fulfilment, 3PL providers enable them to achieve more. Orders cannot be sent by a 3PL without inventory on hand. In a 3PL warehouse, "receiving" inventory refers to accepting incoming inventory and then storing it. Every 3PL has unique procedures and room to receive and store merchandise.

In their fulfilment centres, 3PLs use technology, automation, and skilled pickers and packers to perform a range of fulfilment services for sellers, including DTC and B2B order fulfilment. Some third party logistics services have merchant-facing technologies that can interact with a number of sales channels, specialise in particular product categories, and even offer value-added services to further optimise the supply chain.

3rd party logistics companies

The following are the most frequent services provided by 3PLs:

  • Introducing their technologies to online retailers
  • Obtaining and storing stock
  • DTC and B2B order picking and packaging
  • Arranging pickups and negotiating pricing with carriers to enable expedited and normal delivery
  • Assembling and prepping supplies
  • Branded boxes, inserts, and gift notes are examples of customization
  • Handling returns
  • Transferring inventory and cross-docking
  • Distributed inventory (which enables brands to distribute their stock around the nation or the world)
  • Setting up the facility, employing fulfilment agents, and training personnel

There are several advantages to working with a best 3PL companies for ecommerce firms trying to grow. Finding out which 3PL firm is suitable for a particular need is the difficulty. The 3PL concentrate on retail fulfilment and logistics, and they enhance company processes as it expands and scales. 3PLs supply the necessary resources for you, saving you the time and effort of planning and staffing up for logistics. You may gain instantaneous insights on company performance using their user-friendly technologies. 

About the ecommerce fulfilment and ecommerce shipping companies!

The know-how of ecommerce fulfilment

3PL Fulfilment is in charge of collecting and storing products, processing orders, choosing things, packaging boxes, delivering the items to the customer's chosen location, and handling returns. For efficient and prompt delivery to the client, eCommerce enterprises need a trustworthy logistics method. When you are spending all of your time negotiating shipping the contracts or putting out fires, it's impossible to focus on marketing, product development, and connection building. There is a good reason why 3pl ecommerce fulfilment services are in growing market. These companies who works professionally specialise in picking, packing, and transporting goods to clients while keeping your inventory in their warehouses.

ecommerce fulfillment company

Ecommerce shipping company may offer their consumers a variety of delivery choices, including expedited, time-based, and overnight shipping. Additionally, it offers e-tailers options like automatic proof-of-delivery and weather-resistant packaging to boost productivity. Each transaction has a unique order number and tracking ID for the delivered item. To handle the order, many teams must complete various duties. Assigning duties to the packing and delivery team, the manufacturing and logistics team concludes the purchase order and changes the inventory. For the calculation of the rates, one should visit the websites of numerous shipping company to get accurate prices for ecommerce shipping. 

Conclusion

You may accelerate your growth and free up time and space to concentrate on other areas of your business with the aid of an ecommerce fulfillment company. You must partner with a 3PL company that is skilled and resourceful if you want to give your consumers the immaculate delivery experience that is required. The global eCommerce industry is expanding quickly as a result of the rising popularity of the digital platform. With new shipping innovations appearing practically daily, both businesses and customers should gain from them.

Importance Of Demand Forecasting Services Offered by The Top Fulfillment Centers in India

Demand and supply is the basis of any business venture and demand forecasting is one of the most beneficial services you can avail of at the leading 3rd party logistics companies. With the help of superior analyzing tools and highly advanced technologies, the 3rd party logistics companies predict the rise and fall of demands for certain specific goods, especially during festivals and the holiday seasons. By factoring in the market trends, fashion fads, and the popularity of individual products, the top fulfillment centers in India can be the ultimate aid you need to meet the demand with appropriate supply. The importance of demand forecasting for eCommerce entails the following.

3rd party logistics companies

Budgeting: Every company has an annual budget and tries to not overboard with their expenditure. With proper demand forecasting, you can calculate the costs that include aspects like inventory management, resource allocation, and strategic expenditures. The 3rd party logistics companies further help you by taking into account the festivals and holidays so that you can plan ahead of time.

Production Planning and Scheduling: No businessman would ever want to encounter a situation where the demand for one of their manufactured items is on the surge but there isn’t enough of the said item to be sold as that would be a huge loss for the business. Through demand forecasting, you can plan the production and schedule it such that during the predicted time period you are ready and restocked on the all the necessary inventory to cater to your customers. This also benefits the business from the inventory control and management perspective. After all, you do not want your most popular product to go out of stock when it's bringing in maximum profits.

Increased Efficiency: What decides the efficiency of a commercial venture? The profits should be more than the investment and with proper demand forecasting from your selected 3pl solutions, the overall efficiency of your business can be increased by many folds.



2 Essential Components of Inventory Optimization for E-Commerce Fulfillment Companies

Inventory optimization is one of the most important services offered by the 3rd party logistics companies in India. Inventory refers to all the finished products stored at the warehouse or other storage units that are ready for picking, packing, and shipping. Inventory optimization is one complicated process but thanks to highly advanced technical tools implemented by the order fulfillment centers in India, the operation becomes simpler with ABC analysis for prioritizing the products and through lot tracking and traceability.

3rd party logistics companies

ABC Analysis for Prioritizing the Inventory: Through ABC analysis eCommerce fulfillment companies can get a better idea of which items need to be restocked and how can the inventory be managed to tackle complex situations and the market trend. ABC analysis or the Pareto method of analyzing the inventory ranks the items in the inventory of the 3rd party logistics companies on the basis of their annual values taking into consideration the demand, supply, and total cost following the 80/20 rule. The top 20% of the goods that covers up to 80% of the total value are ranked as class A inventory by the experts at the order fulfillment centers in India, the next 15% of the inventory is categorized as class B, and the last 5 %, as class C. Through this classification, eCommerce fulfillment companies can maximize profits at the minimum shifting and inventory storage costs. The client company also can calculate which items bring in maximum returns and invest their capital likewise.


Lot Tracking and Traceability: If you notice, you will see that every item you purchase, starting from medicines to kitchen utensils, comes with a detailed product description that includes the date of manufacture, life-cycle information, and expiry dates, and even product performance data. This information can be a huge help to improve the quality of the data and is one of the most vital parts of inventory management. The eCommerce fulfillment companies can easily track and trace an individual product using the available data to make changes and keep the database updated. 

Featured Post

A Guide to Selecting the Appropriate E-Commerce Fulfillment Centre for Your Business

An e-commerce fulfilment facility is the most vital part of developing an internet-based business that can address issues concerning order p...

Popular Posts