What role do e-commerce fulfillment companies play?

As per Tracktor, customers check the order tracking page at least 3.5 times for every order. At least 73.6% of online shoppers feel that delivery is one of the most critical factors when choosing an online seller for an optimized shopping experience. And, almost all your buyers, about 94% of customers, blame retailers for poor delivery. These figures indicate the significance of hiring specialized e-commerce fulfillment companies.

third party logistics providers

E-commerce fulfillment is integrated once a customer has placed an order. The typical process involves warehousing, packaging, shipping, and finally delivering the goods to the customer’s doorsteps. It consists of multiple systems like inventory management, storage, order management, logistics, supply chain, etc.  An expert service provider offers such services, also known as a third party logistics providers

What do these service providers offer for fulfillment for online stores?

There is a list of services offered by such e-commerce fulfillment companies.

  • Warehousing – this is an important aspect of fulfillment centers. It involves the storage of goods and products. Every product type requires a certain type of storage space and must be kept organized to ensure that the inventory quality is maintained.
  • Inventory – it is important to avoid ‘out-of-stock situations. To do so effectively, it is important to manage your inventory optimally. Whenever stocks reach a level, there is a need to request or replenishment. An e-commerce fulfillment company will fulfill this professionally because it works as your business partner, helping you achieve your business goals.
  • Managing orders – order management is another critical aspect of a fulfillment company. They ensure that all orders are fulfilled with agility, and no order is missed out.
  • Packaging – experts in 3PL in India pick and pack the products before shipping out the products.  They ensure thorough precision and QA while doing so.
  • Shipping – having the order shipped with accuracy is the responsibility of the center. They also choose the right courier partner to ensure optimal delivery of products.

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