What are the functions carried out by order fulfillment companies in the USA?

Order fulfillment companies in the USA play an indispensable part in managing supply chains. Here, the goods are received, processed, and shipped to end consumers. The process commences once an order is placed by a consumer and is completed when the goods reach their doorstep. Similarly, when any buyer is willing to return products, the order fulfillment companies will manage the return transaction.  

order fulfillment companies in usa

Let’s take a look at the steps involved in order fulfillment processes:

  • Processing of orders
  • Shipping goods
  • Receiving inventories
  • Storing inventories
  • Processing return requests

Many ecommerce retailers chose to outsource their order fulfillment processes to a fulfillment company or a 3PL logistics service provider. During the process of order fulfillment, processes like storing, order, refund, and shipping are carried out. Usually, these services are beneficial for companies that cannot employ numerous personnel or don’t have adequate storage space. Nevertheless, all ecommerce retailers, irrespective of their nature of business and business size, can rely on the services provided by top order fulfillment companies. 

In such cases, the employees working in a 3PL company can carry out the complete fulfillment procedures from beginning to end. For example, these companies receive inventories from producers, pick and pack the goods, and ship them to end consumers. The inventories are stored within a 3P warehouse. So, companies can save the costs and time required to use warehouse services. 

Order fulfillment services can help ecommerce retailers lower their shipping costs and operational costs. Next, they offer you an opportunity to grow the consumer base internationally. Besides, a 3PL logistic service provider will give you an edge over the competitors by improving consumer services. As a result, business houses can focus on more important tasks like selling and marketing their products. Consumers are more likely to choose delivery options that can match their requirements in the best way possible. 

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