what are the types of services offered by an e-commerce order fulfilment centre?

3PL companies in the USA or commonly known as fulfilment centres exist to act as a backbone of online vendors or eCommerce businesses. With the outbreak of a covid-19 pandemic, several consumers were compelled to purchase their products online.

Earlier, the trend of online shopping was seen as a luxury- it was confined to rich-class or wealthiest families only. However, with the emergence of several eCommerce stores, online shopping is becoming more affordable and accessible for consumers all over the world.

We’ll walk you through the basic roles carried out by top fulfilment companies.

Today, eCommerce retailers work under extensive pressure for several hours to ensure the products are shipped to the consumers on time. While it’s easy to fulfil the steps involved in online order processing initially, an uptick in the consumer base can make it difficult for shop owners to keep an eye on everything.

Here, the role of fulfilment centres comes into the picture. These organizations have the knowledge to process order receipts, package goods, and ship them to consumers’ addresses. Next, the rate of return on consumer’s orders is processed.

Both small-sized as well large sized businesses can outsource the order fulfilment processes to a 3PL service provider. The professionals working within a fulfilment company are responsible for processing consumers' orders right from the beginning (i.e., once an order is placed by the customer).

The fulfilment centres will be responsible for handling duties such as unloading goods from the shelves, warehousing, shipping, processing returns, as well as picking and packaging. Modern fulfilment centres have a technical infrastructure for the purpose of managing and streamlining fulfilment processes- especially order fulfilment software.

What are the advantages of seeking out e-commerce fulfillment services?

Once an order is outsourced to a fulfilment centre, the eCommerce business can focus on the expansion of its operation rather than shipping, warehousing, or packaging.