B2B fulfillment companies focus on fulfilling business to business orders. Their warehouses store a vast quantity of products, unlike fulfillment to direct customers. There are procedures that B2B centers have to adhere to.
B2B e-commerce fulfillment company is very different from B2C companies. Here's how.
1) Large storage of goods: Goods have to be stored in large
quantities if you are serving another business. Therefore, these centers have
large warehouses and large storage units.
2) The pricing in B2B is more complicated. There are many levels
of sales assistance that is required in B2B.
3) Shipping process is also complicated compared to direct
customer delivery because of the large number of goods.
The growth of technology has helped in processing orders swiftly
and successfully. E-Commerce Order Fulfillment follows
the below process for the successful processing of an order.
1) Once an order is received, the goods are reserved for that
order. All orders are managed online. This online system has information regarding
both orders received and shipments completed. It also has the payment
processing information.
2) The fulfillment platform is a cloud-based one and much more
advanced than the traditional ones. Online orders are executed swiftly and
efficiently.
3) All orders are tracked online. The online platform allows
order tracking. All notifications are also updated online.
4) Data analytics like order success, failure, late delivery is
all recorded in the system. This data helps in the successful processing of
future orders. This data also helps in learning and development.
5) Order data collection also helps to plan inventory. It will
help prevent wastage of goods and also help in the timely delivery of
goods.
In conclusion, there are many benefits of routing your business
through a fulfillment center. You wouldn't need to have physical space to
manage your goods. The fulfillment centers will also do packing and delivery.