With everything more accessible to our fingertips,
most of our shopping has shifted to an online mode. So, what happens when you
order a product from an e-commerce website? There is a process of work that
goes on in between you ordering online and the products reaching your doorstep.
Every successful e-commerce business has a strong e-commerce fulfillment
service base. After processing your order, the products are to be picked up
from the storing inventory; the items are picked up and packed in boxes to be
transported to the shipping destination. This entire process is called e-commerce fulfillment services.
It is that part of an e-commerce business that involves the operations after
the company receives the order. Similar services, B2B Fulfillment services, fulfill
orders to other businesses and retailers instead of directly to consumers. That
will help them stock their products to sell to customers.
What is included?
1. Warehousing services
That is the storing of products in a warehouse.
2. Inventory management
The website from where the customers place the
orders is kept up-to-date regarding the inventory. It reflects if a product is
out of stock. It is essential to track inventory to match the demand and supply
of the products your company produces and sells.
3. Order management
The list of incoming orders is received and
recorded, and kept in sync with the warehouse inventory.
4. Picking and Packing
The order needs to be picked up from the warehouse
and sent out for delivery to the shipping address. The packing needs to be done
properly for its smooth operation, with the correct labeling and address.
5. Shipping and
logistics
After it has completed all the procedures, they
contact a delivery executive, who transports the package to a courier hub, from
which they ship it to the customer delivery address.
6. Returns management
When a customer is dissatisfied with the product,
in such cases, orders also need to be returned to the warehouse from the
customer’s shipping address.
If you wish to look for e-commerce fulfillment centers in Los Angeles, search on the web for “Fulfilment centers in Los Angeles” to get authentic results.