Finding the best 3PL for your eCommerce brand

A recent survey revealed that nearly 84% of consumers don't return to a brand if they experience even a single delayed delivery. The years you spend building your brand image and customer loyalty can get ruined with just one mistake in delivery. These mistakes may inadvertently affect your bottom line irreparably. Suppose there is one area you want to focus on to retain customers. In that case, it has to be developing your eCommerce delivery strategy with a reputable B2B fulfillment and e-commerce fulfillment company.

What online shoppers want

Dedicated studies show that shipping experiences are more valuable for customer retention. The consumers of today have a dozen destinations to buy from. With all the options available, customers have the upper hand in deciding what kind of experience they want to enjoy at the end of the day. Consumers do their homework in researching and comparing products beforehand, and this applies to shipping services too.

Fast shipping is key

Studies reveal that nearly 39% of online shoppers expect shipping made in two days to be complementary. The importance of shipping for E-Commerce brands is up now apparently more than ever. So do you know if your eCommerce delivery strategy is right for your customers?

The maximum number of days online consumers are willing to wait for an item has gone down to just 4.1. To meet these expectations, you should find an affordable 3PL that will fulfill your operations seamlessly.

Start with the basics

A successful online delivery takes the efforts of people process and technology. It begins with the online checkout process, payment provider, order management system, and how you pack and ship purchases. Start at the very beginning and make checking out of your app or website easier. Make sure that the right expected delivery date is displayed against the cart. Always go with a trustworthy and reliable payment provider. And then, when it comes to packaging, spare the effort to stand out from the rest of the brands online. Also, take into consideration packing products using sustainable materials.

3PL or third-party logistics is an e-Commerce order fulfillment partner that manages certain supply chain management areas. They can handle all your fulfillment needs and boost Your business's bottom line.